1. Who We Are

Armchair Jetlag is operated by ArmchairJetlag Pty Ltd (or trading as Armchair Jetlag), based in Australia. Our team can be contacted at [email protected] for any privacy-related enquiries.

2. Data We Collect

We collect and process the following data:

• Personal Information

  • Email addresses (for account setup, communication, and marketing)

  • Payment details (via Google Pay, RevenueCat)

• Device & Usage Data

  • Location information (to support app features, only with your permission)

  • Device notifications permissions

  • App usage analytics via PostHog (anonymous data only)

• Transaction Data

  • In-app purchase history and subscription analytics via RevenueCat

We do not collect sensitive personal data unrelated to core app features. You must be 18+ to use the app.

3. How We Collect Data

• Directly from you:

  • During sign-up or when you make purchases

  • When you communicate with us or opt in to marketing emails

• Automatically via:

  • Analytics tools (PostHog, RevenueCat)

  • Device and usage permissions (e.g., location, notifications)

4. How We Use Your Data

• To operate the app: Providing return trip services, processing in-app purchases, activating subscriptions

• Account management: Notifications, transactional and marketing email communication (via Loops)

• Analytics and Improvements: Understanding how users interact to enhance your experience (anonymous data)

• Compliance and Security: Detecting abuse, fraud prevention, maintaining legal compliance

5. Data Sharing & Third Parties

We share necessary data with third parties as follows:

No user data is sold to third parties.

6. Data Retention

• Customer records and transactional data: as long as required for your active use, financial reporting, or as required by Australian law.

• Anonymous analytics: retained for internal analysis.

• Marketing/Email data: until you unsubscribe or request deletion.

7. User Rights & Choices

• Access: Request a copy of your personal data

• Correction: Update or correct inaccurate information

• Deletion (Right to be Forgotten): Request deletion of your data at any time

• Opt-Out: Unsubscribe from marketing emails directly via link or contact us

To exercise these rights, email us at [email protected].

8. Security

• Data is hosted on AWS Sydney (Australia)

• Secure payment processing through Google Pay and RevenueCat

• Access controls and regular reviews to protect your data

9. Data Transfers Outside Australia

Most data is stored in Australia; third-parties may process data internationally but are required to comply with strict privacy safeguards.

10. Policy for Children

Armchair Jetlag is intended for users aged 18 and over. We do not knowingly collect data from children under 18.

11. Policy Updates and Notification

Armchair Jetlag reserves the right to update or modify this Privacy Policy at any time.

• We will review this policy at least once every 12 months.

• If material changes are made, we will notify users at least 7 days in advance via in-app notification and/or by email (if you have provided one).

• Non-material changes may be made without advance notice, but will be indicated by an updated "Effective Date" at the top of this policy.

• Continued use of the Armchair Jetlag app after an update constitutes acceptance of the new policy.

12. Changes to This Policy

We may update this Privacy Policy. We will notify you of any material changes via the app or email. Continued use of our app means acceptance of the updated policy.

13. Contact Us

For questions or privacy requests, contact:

• Email: [email protected]